GENERAL INFORMATION SRD Grant and Your Special COVID-19

By | September 28, 2021

SRD Grant and Your Special COVID-19

OR SRD Grant – Application Process

STEP

CHOOSE AN APPLICATION CHANNEL

Apply via one of these channels:

WhatsApp: Send a message to 082 046 8553

  SRD Website: https://srd.sassa.gov.za

  SASSA Chatbot: www.sassa.gov.za

APPLICATION VIA WHATSAPP

  Send WhatsApp message to

082 046 8553

  Applicant will provide personal details as prompted by the chat

  Applicant will receive a Reference number, an OTP number and website link to click on

  Applicant must click on the link; insert the OTP number and click verify

  Applicant provide surname and ID number

  Applicant confirm details as per details provided on the chatContinue to Step 2: AGREE TO TERMS AND CONDITIONS

APPLICATION VIA SRD WEBSITE

  Open Internet browser

  Search for: https://srd.sassa.gov.za

  Applicant capture ID number and mobile then click send sms button

  Applicant will receive a 6 digit OTP

number

  Applicant must insert the OTP number and click verify pinContinue to Step 2: AGREE TO TERMS AND CONDITIONS

More Information on SASSA

Apply for the Unemployment Grant of R350.

Sassa r350 grant Application

Check Unemployment grant status

sassa grants

sassa offices

sassa grant enquiries

sassa contact details

sassa news today

sassa payment dates

APPLICATION VIA SASSA CHATBOT

  Open Internet browser

  Search for: www.sassa.gov.za

  On the website; applicant will click on SRD R350 Grant assistance chatbox

  Applicant provide ID number and Mobile number

  Through the chat, the applicant will choose I want to apply for SRD R350 grant

See also  October Sassa Payment Dates

  The chatbot will provide a link to the SRD Website

  The Applicant will follow the SRD Website Steps

  Continue to Step 2: AGREE TO TERMS AND CONDITIONS

STEP

AGREE TO TERMS AND CONDITIONS SRD Grant

  Read Declaration and Consent Document

  Agree to the content of the Declaration and Consent Document

  Read and understand the You and Your Special COVID-19

SRD Grant document

  Agree to understanding the contents of the You and Your Special

COVID-19

SRD Grant document

APPLICATION VIA SASSA CHATBOT

  Open Internet browser

  Search for: www.sassa.gov.za

  On the website; applicant will click on SRD R350 Grant assistance chatbox

  Applicant provide ID number and Mobile number

  Through the chat, the applicant will choose I want to apply for SRD R350 grant

  The chatbot will provide a link to the SRD Website

  The Applicant will follow the SRD Website Steps

  Continue to Step 2: AGREE TO TERMS AND CONDITIONS

STEP

AGREE TO TERMS AND CONDITIONS

  Read Declaration and Consent Document

  Agree to the content of the Declaration and Consent Document

  Read and understand the You and Your Special COVID-19

SRD Grant document

  Agree to understanding the contents of the You and Your Special

COVID-19

SRD Grant document

PROVIDE PERSONAL DETAILS

  Provide ID Number, Name, Surname as it is printed on the ID Document/ Card   Provide other personal Details e.g. address, gender, etc

SUBMIT BANKING DETAILS/ CHOOSE PAYMENT OPTION

NEW APPLICANT

    Clients with Personal Bank Account

  • Choose Bank Name
  • Provide Account number
  • Provide Branch Name
  • Provide Account Type
  • Agree to Terms and Conditions
  • Submit Banking Details

    Clients without Personal Bank accounts

  • Choose Payment option- Cash Send
  • Agree to Terms and Conditions
  • Submit Banking Details
EXISTING CLIENT

  Confirm Existing Personal Banking Details

  • Agree to Terms and Conditions
  • Click Submit
See also  How do I apply for Sassa?

  Clients with Cash send Option who wish to add bank details

  • Choose Bank Name
  • Provide Account number
  • Provide Branch Name
  • Provide Account Type
  • Agree to Terms and Conditions

Submit Banking Details

RECEIVE A SMS ON YOUR MOBILE NUMBER

Message Sample:

Application ID: 123456, 88…081. SASSA confirms successful update of banking details for BANK NAME. Your SRD R350 Grant application is now active.

NB: It is important to provide SASSA with a mobile number where we will be able to reach you to send SMS, if you are declined or with regard to your banking details.

SRD Grant of You and Your Special COVID-19

OR   SRD Grant – Post application process

STEP

SASSA VERIFICATION AND VALIDATION PROCESS

  ID Number, name and surname provided by the client is verified with the Department of Home Affairs data

  ID Number is matched against approved databases such as UIF, SARS, NSFAS etc.

  Fraud Risk Scoring is done with Fraud prevention partners- The Client ID number and Mobile number is checked against the approved databases

Application is Approved or Declined with reason

VIEWING APPLICATION STATUS

  Application status can be viewed on the following Channels:

  • Visit SRD Website:

https://srd.sassa.gov.za

  • Under Application Status tab:

click here to check status

  • WhatsApp: send message to 082 046 8553

Toll Free Call Centre: Contact- 0800 60 10 11

RECONSIDERATION

  If Client’s application is declined, the client has the right to request reconsideration within 30 days of receiving the declined reason.

  Client must request reconsideration for each month that the application is declined

  Application for reconsideration

  • Visit SRD Website: https://srd.sassa.gov.za
    • Under Application for Reconsideration tab:

click here to apply for reconsideration

  • If client struggles, Please contact
    • SASSA Toll Free Call centre on:

0800 60 10 11 to request reconsideration

STEP

SRD GRANT CANCELLATION

  Visit SRD Website: https://srd.sassa.gov.za

  • Under Cancel my Application tab: click here to cancel online
  • Provide ID number and mobile number, then click send pin
  • Client will receive a sms with 6 digit OTP number
  • Applicant must insert the OTP number and click verify pin
  • Click cancel my grant
  • A message will pop up to ask if applicant is sure about the cancellation of the grant
See also  Who qualifies for Sassa?

Click YES to continue with the cancellation; Click NO to Discard

SRD GRANT REINSTATEMENT

  Visit SRD Website: https://srd.sassa.gov.za

  • Under Cancel my Application tab: reinstate my cancelled grant application
  • Provide ID number and mobile number, then click send pin
  • Client will receive a sms with 6 digit OTP number
  • Applicant must insert the OTP number and click verify pin

ü Agree to terms and Conditions

  • Click reinstate my grant
  • A message will pop up to ask if applicant is sure about the reinstatement of the grant
  • Click YES to continue with the reintatement; Click NO to Discard

GENERAL INFORMATION

  To change Mobile number Client must contact

  • SASSA Toll Free Call centre on: 0800 60 10 11

  If further clarity is required, Please contact:

  • SASSA Toll Free Call centre on: 0800 60 10 11

OR

OR

Questions People Ask About SASSA

Most questions people ask about sassa

What is the Sassa increase

Who qualifies for Sassa?

How do I apply for Sassa?

How much is the Sassa old age pension?

Do I qualify for Sassa pension?

Do I qualify for a grant?

What are the four types of grants?

Can I get my new Sassa card at the post office?

How much money can you have in the bank and still get the pension?

Will pensioners get a rise?

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