You should apply at the SASSA office nearest to where you live. If you are too old or too sick to apply for the grant at the office you may have a friend or family member apply on your behalf. You can also arrange for a home visit, although you may wait a while for this.
The application forms must be completed in the presence of a SASSA officer. When you hand in your application you will be given a receipt as proof of application. The application is free. You will receive written notification if your application is denied. You have the right to ask for reconsideration and you can also lodge an appeal within 90 days.
Applicants must provide proof of identity. If you do not have a 13-digit bar coded Identity Book or birth certificate for children, you may provide alternative documentation as proof of identity. Contact your nearest SASSA office to find out which alternative documents are accepted.
Other documents required for application: If married, provide ID of your spouse and proof of spousal relationship (marriage certificate, divorce order, a sworn statement, or spouse’s death certificate). Sworn statement or affidavit stating the income and assets of yourself and your spouse. Supporting documents to prove your income and assets. You must also provide proof of the income of dependent children.
The application process takes up to 90 days and your first payment will include back-pay for the time you wait to receive the grant. This is calculated from the first day of application.
Note: When affidavits are required, SASSA will provide the affidavits to be completed.
Your SASSA card
If your grant application is successful you will receive a SASSA card and a bank account where your money will be deposited each month. This card is associated with MasterCard and can be used as a debit card and you can either use it to make purchases, check your balance or withdraw cash at till points wherever MasterCard is accepted without incurring any transaction costs. You can also withdraw money with your card at ATMs, but you will be charged transaction charges. You and other people can also deposit money into this account.
More Information on SASSA
SASSA Hotline 0800 601 011
SASSA offices Western Cape
Email address: GrantsEnquiriesWC [at] sassa.gov.za
Physical Address: Golden Acre Adderly Street, Cape Town
Postal Address: Private Bag, X9189, Cape Town, 8000
Telephone: (021) 469 0200
Physical Address: Melofin Building C/O Birfwood Street and Klipfontein, Athlone, 7760
Postal Address: 10 Plein Street, Caledon, 7234
Telephone: (028) 214 3000
Physical Address: 48 Queen Victoria Street, 8000
Postal Address: P.O. Box 131, Cape Town, 8000
Telephone: (021) 481 9700
Physical Address: 42 Main Road, Eerste River, 7100
Postal Address: Private Bag X1
Telephone: (021) 904 1021
Physical Address: Rentzburghof, 42 Courtney Street, George, 7100
Postal Address: Private Bag, X6508
Telephone: (044) 801 4300
Physical Address: C/O Bishops Court and Fezeka, Gugulethu, 7760
Postal Address: Private Bag, X11, Athlone, 7760
Telephone: (021) 638 5151/2/3/4
Physical Address: Julius Tsolo Street, Khayelitsha (near station)
Postal Address: Private Bag, X001
Telephone: (021) 364 1330
Physical Address: 45 Alpha Street, Wespoort Park, Mitchell Plain
Postal Address: Private Bag, X10
Telephone: (021) 370 4800
For other information regarding social grants visit the SASSA website.
Also see the social benefits section on the government services website.
To find SASSA offices outside of the Western Cape, look at this page or call the SASSA hotline.